Return and Refund Policy

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Return Policy

Effective Date: May 22, 2024

Thank you for shopping at [Your Company Name]. We appreciate your business and strive to provide you with quality products and excellent service. Please take a moment to review our return policy.

All Sales Are Final

Due to the nature of our products/services, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. Please be sure to review your order carefully before completing your purchase.

Exceptions

In the unlikely event that you receive a damaged or defective item, please contact our customer service team within [number of days, e.g., 7 days] of receiving your order at [customer service email/phone number]. We will review your case and, if applicable, provide a replacement or store credit.

Damaged or Defective Items

If you receive a damaged or defective item, please follow these steps:

1. Contact us at [customer service email/phone number] within [number of days, e.g., 7 days] of receiving the item.

2. Provide your order number, a description of the issue, and photos of the damaged or defective item.

3. Our customer service team will review your case and respond with further instructions.

Non-Returnable Items

Several types of goods are exempt from being returned. These include:

- Gift cards

- Downloadable software products

- Some health and personal care items

Contact Us

If you have any questions or concerns about our return policy, please contact us at:

Noor’s Essentials 

info@noor-essentials.com

We appreciate your understanding and thank you for shopping with Noor’s Essentials.